Enterprise 2.0 SUMMIT

Open Text

Open Text, an enterprise software company and leader in enterprise content management, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 46,000 customers and millions of users in 114 countries. Working with our customers and partners, we bring together leading Content Experts™ to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

Organizations today need to exploit their multimedia and user-generated content. Social Media, i.e. collaborative and rich-media content (Video, Audio, Podcast etc.), are fast becoming the dominating content types. These valuable assets can best be exploited when they are efficiently managed and controlled in an ECM context. There’s an increasing need to classify Social Media content and relate it to the processes, documents and other data that it relates to and its life cycle managed, which is exactly what ECM is all about. In addition to that, any content should be available where users need it, whether that’s the Intranet/Internet/Extranet, portals or mobile devices. This is where Open Text is second to none.

In the next few years, Open Text will be investing a lot in Social Media in terms of Research and Development. The first product offering to be launched in this area was Open Text Social Media in June 2009. It extends the existing solutions for Web Content Management, Digital Asset Management and collaborative solutions and is also a core component of the Open Text ECM Suite.

Customers like ISO (International Organization for Standardization) have relied on Open Text’s collaborative solutions for many years to support the process of setting new standards which involves input from more than 160 member countries. New standards are being initiated, discussed and approved using solutions from Open Text.